Star Trac Fitness Customer Support

Star Trac Fitness Customer Support

Star Trac support its customers throughout the United States by a network of certified service providers. Product installation, preventive maintenance programs and professional repair services are available through these Providers, who are trained by Star Trac in the maintenance of its treadmills, bikes, Natural Runners and other products. If you have any complaint or query regarding your Star Trac Fitness product, feel free contact on its toll free number from Monday to Friday 6.00 am to 5.00 pm. You can also get your euipment repaired by filling a enquiry form or via email.

Contact Details

Head Office

Address : 4400 NE 77th Avenue, Suite 300 Vancouver, WA - 98662
Phone No :(360) 326-4090 / (888) 678 2476
Website :

Star Trac Fitness Customer Support Number

North And South America Head Office

Address : 20 Empire Drive, Lake Forest, California – 92630
Phone No : +1 (800) 228-6635
Website :

Brazil Head Office

Address : Rua São Luiz Gonzaga, 1791 Benfica, Rio de Janeiro 20910-063
Phone No : +55 (21) 3722 8200
Website :

Germany Head Office

Address : Fraunhoferstr. 22 82152 Planegg, Germany
Phone No : +49 89 2189800
Website :

Spain Head Office

Address : C/ Fructuòs Gelabert 6 08970 Barcelona, España
Phone No : +34 934808540
Website :

UK Head Office

Address : Unit 4, The Gateway Centre High Wycombe, Buckinghamshire HP12 3SU
Phone No : +44 (0) 1494 688260
Website :

Asia Pacific Head Office

Address : 25 North 2nd Road, Xinglin, Jimei District, Xiamen, China 361022
Phone No : +86 (0) 592 624 8296
Website :

Poland Head Office

Address : Core Health & Fitness Sp. z o.o. Andersia Centre, 1st Floor, Plac Andersa 7, 61-894 Poznan, Poland
Phone No : +48 616 683 855
Website :

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Hardat Mahase
Hardat Mahase
March 22, 2021 5:04 am

We have a Star Trac Pro 7600 treadmill that we are currently using and recently we have been hearing a louder than usual sound that was coming from the front of the equipment between the speed range of (3.1-3.5) mps during its operation.
When the speed is increased beyond that range the noise gradually starts to reduce.
Can you offer some advice regarding the increased noise at that speed range and whether it will cause a “shut down” of the equipment operation?I
Thank you.

Bianca k
Bianca k
January 11, 2021 4:55 am

My star trac spin bike screen turns on when plugged in to show a Home Screen with a start button however the button is not working.

Kristina Quinzi
Kristina Quinzi
January 5, 2019 6:35 am

I need help identifying a professional to repair my star trac 4500. Wires to the display were spliced during a recent move and need to be repaired. I would also like to have the belt replaced. Can you please recommend someone in the Tampa (33647) area? Thank you

Patricia Hastings
Patricia Hastings
April 21, 2018 6:21 am

I purchased a used ST Fitness 8730 Recumbent Bike for Rehab/Physical Therapy for my family member, but it did not come with a manual. Is there a way to get a pdf or copy of the manual for that model?