AFG Fitness Customer Support

AFG fitness offers its customers with total customer support online for any kind of techinal malfunctioning. The company is very much concerned in this matter to provide every possible assistance to its customers even after many years of buying.

There are customer care number for both sales as well as parts and tech support, where you can get online support or even can a technician visit by filling a service request form. Get your equipment repaired for free for products under warranty while there are certain charges for out of warranty products. Note replacement of any damaged spare parts will be charged.

For Troubleshooting–

• All or some of the keys on the console do not work.
• Can’t acquire/read heart rate.
• Excessive static electricity/erratic heart rate readings.
• My running belt does not move.
• No console display.
• Running belt is loose, drifting or slipping.
• The banding straps were removed before Assembly Step 1 was completed.
• The elevation function is not working properly.
• The message “LUBE” or “LUBE BELT” scrolls across the console display window. The treadmill will not operate while the message is displayed.
• The message “SAFETY KEY OFF” scrolls across the console display window.
• Treadmill is making noises.
• Treadmill will stop and reset or running speed is erratic.

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