Marcy Fitness Customer Support

The customer support team of Marcy Fitness provides users with all the possible solutions online as well as physically. Before buying any equipment you can call its customer center and know well about its features, specification, warranty etc. If you have already own any machine and facing problem to use, then call on the customer care number and take the help of experts. To order any product too you can call on the same number.

Customer Support Details of Marcy Fitness

Head Office

Address : 2801 S. Towne Avenue, Pomona, CA, 91766
Phone No : 1-800-999-8899
Website :

10 Responses to “Marcy Fitness Customer Support”


I ordered a machine and only got half the weight stack. I want the rest of my weight plates. Why would you only send half the weight plates? They weren’t lost they were never shipped.

Ed Lifset

I recently purchase a NS40502R exercise bike ,and I am very happy with its overall performance. I arrived quickly. and was fairly easy to assemble in less than 2 hours. It functions as advertised and I highly recommend this bike and will be happy to answer specific questions about my experience with this great bike.

Andrew Miller

I purchased a Marcy MWM-990 Home Gym on order # 1130041296 on 7/19/2020. I was notified through the website that it had been shipped through UPS and a tracking number was provided. According to the UPS tracking information, the shipment was 134 pounds. The weight stack alone is at 150 pounds in the Marcy specification. I sent an inquiry through the website yesterday regarding the discrepancy and have not received a reply. If the weight is so short of the total weight of the device, it would appear that something is missing. I would appreciate a reply to my question – this the second inquiry.

Eileen Roman

I don’t want to join anything. I just want to register my warranty. I received no satisfactory help!


I am interested in purchasing a Marcy
MWM990 150lbs.stack home gym and have been unsuccessful in locating one
maybe you can help me or point me in the right direction. They are currently unavailable at Amazon

Steve Bullock

I need to know where and how I can get the chain and the little bar for the pull up’s

Stacie Morehouse

I am needing new pulleys as the ones in my Deluxe Diamond are not holding up as well as i thought they would…Please reach out. Thanks!


I bought an elliptical machine in January, it comes with rechargable batteries for the display. Is it supposed to come with one less than there are spots for? I have filled in with a regular battery but it seems odd to me.

George Hoherd

NS-908RP. How do I get the pulse to work?


hi, I have a marcy multi gym but my set up seems to be all wrong as it seems the cables don’t seem long enough

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