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Marcy Fitness Customer Support

Marcy Fitness Customer Support

The customer support team of Marcy Fitness provides users with all the possible solutions online as well as physically. Before buying any equipment you can call its customer center and know well about its features, specification, warranty etc. If you have already own any machine and facing problem to use, then call on the customer care number and take the help of experts. To order any product too you can call on the same number.

Contact Details

Head Office

Address : 2801 S. Towne Avenue, Pomona, CA, 91766
Phone No : 1-800-999-8899
info@marcypro.com
Website :https://www.marcypro.com/



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Richard m Prospero
Richard m Prospero
March 6, 2021 7:07 pm

I purchased a IMPEX Power house PHE9000.in Oct,2004 from Dicks sporting goods ,I have used it 3 times a week ever since,LOVE IT,Iam in need of 2 pulleys # 45,which do not spin freely,4 3/4 in diameter thanks

Katherine Yeakel
Katherine Yeakel
February 1, 2021 5:11 am

Yes we purchase a Marcy MWM990 at Christmas and we lost all the information that came with it . Would you be able to send us them we love your gym and use it everyday glad we purchase it
thank you

yvan jalbert
yvan jalbert
January 29, 2021 4:23 pm

I have the NS-652 model and I can’t get the comptuer to work someone can help me.

foster fountain
foster fountain
January 27, 2021 10:44 am

I ordered replacement cables for my Marcy PM 3000. I was told I’d receive an e-mail with shipping info. I haven’t received an e-mail or my cables. What do I need to do to expedite my order forward. I’ve missed 3 weeks of home workouts!

Monserrat J. Escobedo Lopez
Monserrat J. Escobedo Lopez
January 22, 2021 5:13 am

I want to buy a fitness equipment in Mexico, I Need reference of Marcy fitness Mexico.
Is it Safe to buy.
Waiting your answer,
Best regards,
Monserrat

D
D
October 28, 2020 12:34 pm

I ordered a machine and only got half the weight stack. I want the rest of my weight plates. Why would you only send half the weight plates? They weren’t lost they were never shipped.

Ed Lifset
Ed Lifset
August 13, 2020 4:15 pm

I recently purchase a NS40502R exercise bike ,and I am very happy with its overall performance. I arrived quickly. and was fairly easy to assemble in less than 2 hours. It functions as advertised and I highly recommend this bike and will be happy to answer specific questions about my experience with this great bike.

Andrew Miller
Andrew Miller
July 26, 2020 7:36 am

I purchased a Marcy MWM-990 Home Gym on order # 1130041296 on 7/19/2020. I was notified through the website that it had been shipped through UPS and a tracking number was provided. According to the UPS tracking information, the shipment was 134 pounds. The weight stack alone is at 150 pounds in the Marcy specification. I sent an inquiry through the website yesterday regarding the discrepancy and have not received a reply. If the weight is so short of the total weight of the device, it would appear that something is missing. I would appreciate a reply to my question… Read more »

Eileen Roman
Eileen Roman
July 15, 2020 3:04 pm

I don’t want to join anything. I just want to register my warranty. I received no satisfactory help!

anthony.frazzetto
anthony.frazzetto
May 5, 2020 9:33 am

I am interested in purchasing a Marcy
MWM990 150lbs.stack home gym and have been unsuccessful in locating one
maybe you can help me or point me in the right direction. They are currently unavailable at Amazon

Steve Bullock
Steve Bullock
October 31, 2019 4:34 am

I need to know where and how I can get the chain and the little bar for the pull up’s

Stacie Morehouse
Stacie Morehouse
October 25, 2019 4:57 am

I am needing new pulleys as the ones in my Deluxe Diamond are not holding up as well as i thought they would…Please reach out. Thanks!

Dave
Dave
May 5, 2019 12:32 pm

I bought an elliptical machine in January, it comes with rechargable batteries for the display. Is it supposed to come with one less than there are spots for? I have filled in with a regular battery but it seems odd to me.

George Hoherd
George Hoherd
February 27, 2019 11:47 am

NS-908RP. How do I get the pulse to work?

Gary
Gary
January 7, 2018 11:13 am

hi, I have a marcy multi gym but my set up seems to be all wrong as it seems the cables don’t seem long enough