I have requested for missing parts on a new recumbent bike purchase twice using the form And Emailing it but no one has returned my calls or sent out any of the parts. I have a brand new bike that I can’t even use because I received It with missing parts

Brought exerpeutic bike H1200 in 2017 neeed replacement seat
Amazon doesn’t have one that fits also the part that keep
Track of speed etc can i get replacement parts

How to assemble Exerpeutic TF1000 400LB Capacity Treadmill with Incline

I purchased an exerpeutic recumbent 1111 900XL . I like the bike but even at the very lowest resistance setting the resistance is too high. If you adjust the nut on the cable can you reduce the resistance. My wife wants to use the bike too, but there is too much resistance. This has been an issue since day 1.

Thanks

I have a Exerpeutic folding magnetic upright bike w/pulse. I’ve attempted to contact your company several times with no luck. My question to you i’m looking to replace the seat that originally came with my bike. Please let me know how I can purchase a replacement seat for my bike.

My exerpeutic stationary bike works great! Question about the DISTANCE reading. When it says, for example: 19.0, does that mean I rode 19 MILES?

Hi. I need a replacement front roller (#46) for my Exerpeutic Walk to Fit 1010 Treadmill but I have no idea how to get one. Can you help me? Thank you. Lee Palencar

We purchased the Exerpeutic Gold Folding stationary bike for our son who weights 380lbs. He says the seat is very uncomfortable after about ten minutes. Is there another type of seat he can purchase or he still has time to return it. What should we do?

How can I get through to someone at your company for help with the problem we are having with the stationary folding bike we purchased for our son in December. The seat is very uncomfortable and he can only ride it for a short time. I tried twice to E-mail you and both times failed and recommended we try another way. So here it is HELP!

May I please get an owners manual for a bike, recumbent I think.
Two numbers are next to the bar codes: 8 90598 01200 0 and 118064212000325

I just received my new Therapeutic Upright Exercise bike with Pulse. The tension knob does not chenge the tension.
Help Please L

I just bought a new Therapeutic upright Bike with pulse.
Just tried it for the first time and the resistance knob doesn’t change the tension at all.
Help Please !
Brad Humrighouse

I love the folding magnetic exercise bike with pulse purchased on Amazon. However, I do have one issue/question and that involves the console. I am having some back issues and my first ride was a slow pace for 30 minutes on resistance level number 1. According to the console, I had covered about 6 miles and I had burned up 300+ calories. No way…those displayed numbers are way too high. I don’t burn up nearly that many calories at the gym on the lifecycle during a much tougher workout. Guess I have to live with this major inaccuracy. I cannot… Read more »

I purchased the Exerpeutic Gold Heavy Duty Foldable Exercise bike. The seat dips down too much in the front so it feels like you are leaning forward to the point of falling off. Is this a defect? I am unable to find a way to adjust the seat. If it is a defect how do I exchange? When you call the customer service phone number it just rings and rings. Is there a better phone number than 626-810-2100?
Thank you

I am interested in an exerpeutic stationary bike and would like to speak to someone about which model I should buy. I live in Canada. Thx

I have an exerpeutic elliptical and the bold to one of the pedals is stripped. I need to know where to order another so I can start my workouts again. Please let me know who I can call to order one.
Lisa

I have an Exerpeutic Folding Magnetic Upright Exercise bike which I like very much. But now with about 240 miles on it, it has started to make a clanking noise once per revolution. How do I fix this, please? Thanks. Jim Taylor

I have an Exerpeutic treadmill I bought a few years ago. I’m not sure of exact date. Unfortunately, I have not used it much. I got on it recently and it will not start. I checked the plug and changed plugs, but nothing works. Do you have any advice on help with replacement. I did not register it.

I purchased upright bike from Walmart. The nuts on the pedals don’t screw on. Please send new pedals with nuts to they can be tightened all the way.

RE; Exerpeutic Folding Magnetic Upright Bike with Pulse
I am 5’3. Will I be able to reach the pedals with comfort? Does the bike make any sounds such a unwanted beeps or clicks while pedaling? Thank you.

I bought a new Exerpeudic Teeter that rotates 180 degrees. The first time I used the teeter, I rotated 180 degrees and could not pull my self back up. I ankles were locked in the brackets and I could not exit the device. I was stuck upside down with the blood rushing to my head. If my wife had not been close by to help me, I don’t know what would have happened. I was definitely in panic mode. The device is heavy but I had no idea it would not bring itself upright with me pulling on the handles.… Read more »

My bike beeps every 15 minutes for no reason. It’s not the same beep it makes when my timer lets me know I’m finished; just one lone beep every 15 minutes. Any ideas why?

Don’t know yet although your service dept. would get a very low rating.

On June 25, I went on my recumbent bike to exercise. When I sat and leaned back the weld on the seat broke causing me to fall back and hit my head and elbow on the concrete basement floor. I called the Service Dept the following day. I spoke with A Rep named Steve. He said he would send out a box after he received pictures. He also said the company would pay for shipment and then send me a new Ex Bike. I can not reach him and all I get are auto responses. I am very frustrated with… Read more »

How do I lower the preset tensioner? The elliptical is for my wife and it is too stiff. I tried to lengthen the turnbuckle in the tension adjustment but it is still way too tight.

What size mat is best for the 1000xl on a carpeted floor? My handicap problem makes easy for me to fall. Would a mat help with this? What size and quality should I get? thanks!

What is your recommended model for a person only 5′ tall?
Thank you

Is there any place in the Los Angeles area where I can test ride an Exerpeutic bike?

Need replacement parts for Exerpeutic Model 97670

No. 72 Sensor & No. 47 Running Belt