Sunny Health & Fitness Customer Support
Sunny Health & Fitness assists its customers with all possible solutions. If you have any query related to troubleshooting, service or parts repairing etc. call on its telephone number or even fax or email to get quick assistance. You can also fill a query form to register your query and even ask for technician visit.
Contact Details
Head Office
Address : 218 Turnbull Canyon Rd. City of Industry, CA 91745
Phone No : (626) 968-1000
E-mail : Support@sunnyhealthfitness.com
Website :https://sunnyhealthfitness.com
I just received your Twist Stepper with handle bar NO. 059 from Amazon. It works great and I like it but cannot apply full weight because it came with only one stepper bumper so one step hits metal on metal. Please mail me an additional bumper. Thank you.
Karl Neeb
105 Coyatee Shores
Loudon, TN 37774
I have a mini stepper (item no. 012 ) and the arms that attach to the center post and to the pedals have become loose and wobble while in use causing the pedals to wobble. I do not see a way to tighten these arms to remove the wobble. How do I get the wobble removed? This condition did not exist when I first started to use the stepper. Please respond.
I just got the mini stepper from Amazon but I cant get it to work.I cant get the foot pedals to move. Will you please email me instructions.
I bought a Sunny magnetic elliptical bike model no.P8300 on Dec. it’s only me that uses it like 4 days a week, and since was sick, I wasn’t using it for a couple of weeks, just last week when tried using it, every step I take, the pedal seems to fall and don’t keep going as smoothly as it used to. I got frustrated and very sore because every step was hard. please help me find a way to fix it, because it’s almost new. thank you.
I just put a CRAZY FIT MASSAGE Y.08 to gather for my mom and when she stood on it and I tried to put the program in for mom it would not change off the male setting and I could not get the information in to set up a p1 for her so it would be simple for her. She is 89 and I try to make things simple for her but this is not working when I tried to set up the p2 for me had the same problem. This manual says you can not change these settings but… Read more »
trying to fit the tension cable into the tension hook but the cable head doesn’t stretch far enough…Sunny Magnetic exercise bike SF-B910
Hello: I just received my cycling Bike (SF-B1110) today, Box was some what beat-up. Was able to put Bike together, had two problems: #1 Where the Handlebar goes in was bent inward in the front, taped it off and was able to bend it back out and then file the opening, #2 Part 32 cracked and I solved that problem by taping the bar and sliding it in. The problem is that there are two of us using this machine it will be hard to adjust the height with the tape on the bar, I’m 6 ft. my wife is… Read more »
I ordered a 40 inch foldable trampoline with stabilizing bar No. 023B. I have the trampoline open just fine but I do not know how to put the stabilizing Bar together. The legs on each side are different and doubled so it has me confused. Can you help me?
I recently purchased the elliptical SD-e1114,can’t put together because I’m missing a wire clip inside the handlebar post part #15 order number is ordoo81556533 can you please send the part.
I hope to replace my sf-b904 with your new asuna 5150…I need parts list/schematic to make sure you have durable crank spindle
We ordered your Magnetic Mini Exercise Bike. It works fine. Please explain the two(2) displays on the monitor. It shows an upper number and another read out below.
I just bought a mini crazy fit massager and I can’t get it to work it gives me an E4 every time I run it….
so I just want to know how to take that out and start to use it with out problems…. thak you.
I hAVE THE SF-RW-1205 ROWING MACHINE. IT NEEDS A NEW BATTERY BUT I DO NOT KNOW HOW TO REPLACE IT.
THANKS
I recently purchased a chin up bar thru Amazon. Only one weight bearing bracket was provided. I would appreciate the second bracket
looking for a replacement left foot pedal for row machine sf-rw5639
I purchased the Sunny Twist Stepper No. 59 from Amazon. During the first use, one of the pedals broke. This is very disappointing and also a waste of money. Is there a way to order a new pedal. Please advise.
myME -709 bike is very noisy when pedaling is there any remedy for this?
I purchased your Cross Training Magnetic Recumbent Bike SF-RB4708 on May 31, 2019. Because I were in the process of moving, I did not take it out of the box and assemble it until Feb 2020. I was so pleased with the purchase – the bike was smooth and quiet and everything I’d hoped for. For the past month or so, however, it’s started to make a squeaking noise when I use it. It’s become obnoxiously loud now. I would appreciate any help you could give me.
How do I cancel my trial membership that was $1.00? I want to cancel and can not find a link.
I RECEIVED PINK FOLDING RECUMBENT BIKE SF-RB1117 6/3/20 BUT SEAT ARRIVED TORN ON ONE SIDE. WILL YOU BE ABLE TO SEND ME A REPLACEMENT SEAT? THANKS FOR YOUR ASSISTANCE AND PROMPT RESPONSE.
What is the inseam length from the seat to the pedal?
hi I have 3 of the Sunny cycling Bike.i need 2 outer belt cover for part #68. sfb1002. and I need 1 outer Belt cover for parts # 46. sub 901b.i hope toucan help me.if not could you give it to the right one thank you Donald Baker ohone # 479-616- 9226. address 151 s allen st .oo box 132 cavesprings ar 72717
Hello, I just purchased a SF-T7603 treadmill. How much oil do I apply to the running board and what type of oil is it?
I’ve been using my Sunny cycling bike Magnetic Resistance SF-B1918 for about one month. Today the pedals froze. Unable to pedal. Black filings noted on floor around the bike.
Please advise cost for Part No. 53 Wheel for Model SF-RW5515 Magnetic Rowing Machine
i’m interested in treadmill sf-t7643. at present it shows sale price of $699.98. please advise how long it will be on sale. thank you.
I recently purchased recumbent bike and am assembling it. I did find until hooking up the tension control knob. I can’t get the side to fit in the notches. I have it set on the lowest tension and have watched the online video 3 times. Any suggestions. I’m ready to get a hammer.
Aft.er 6 hrs 40 min of use Magnetic Recumbent Bike the pedaling system seized with no warning. What could be the reason and how can I fix it? Serial # WZ5104806A90142
How to I get computer on my wind rower to work right? I can get it to turn on but not to start feedback.
Opened the box, took the computer out, its broken. Part of the screen is back and the batteries have large dents, one of the actress is rattling inside computer
We are trying to put exercise bike together. SF-RB4936. We are trying to move the seat support tube but it will not slide on the bar.#3 and #73 which is the handle. Help
I ordered a Sunny bicycle and realized that the inserts (rear stabilizer #6) was missing screw inserts. I was curious if you could send the inserts through mail?
Just bought brand new RW200 Magnetic Air Rower on Nov 9th 2022 which was put in service at mid-December (Having no time to unbox and mount the unit before). After few service times, unit showing main pulley offset problem when in service. Short video available to show problem upon request. Please advise nearest service center. My home town is located between Montreal & Québec City in the Province of Québec. Unit was purchased at the local Canadian Tire store.
Would appreciate a prompt response.
Bought via Amazon rowing machine sf-rw1205. Cannot adjust tension. Too tight. Ideas? It is set on 11.
I just received your mini stepper but I cant get it to work. I cant get the foot pedals to move. also the meter was on upside down so was the tension control knob.
I have the Recovery Walking treadmill, which is fine for me in all respects but one: I have to hold on for comfort, but the arms are too high for comfort. Do you have––or can you recommend––extension arms that can be clamped or drilled on lower down?
My thread from recumbent bike has got damaged. Bought the bike July of 2022 model number is SF-RB4905 model bike, please let me know what to do.