ToughTrain - Fitness Products

Impex Fitness Customer Support

Impex Fitness leaves no stone unturned to provide its customer with the best support. The well trained and highly experienced customer care team of Impex Fitness put all its effort to help its customers. Call From Monday-Friday, 9am- 5pm or fill a query form to repairments, parts order, service or online support.

Call on its toll free customer care number to know in details about your desired fitness machine. Get service and also get repaired your Impex Fitness equipment parts by registering or putting an email on the customer support department. For ordering your desired Fitness equipment also you can call on the same toll free customer care number.

Customer Support Details of Impex Fitness

Head Office

Address : 2801 S. Towne Avenue, Pomona, CA – 91766
Phone No : 1-800-999-8899
Website :


For Product Registration Visit

9 Responses to “Impex Fitness Customer Support”

Tracie Steadman:

Magnetic Resistance
Recumbent Bike

Good Morn
My name is Tracie Steadman. I just purchased my recumbent bike.
It arrived today. I put it completely wire detached from inside computer.


My wife just recently purchased your MD-9010 and I have been tasked to put it together. I was wondering if there was a better installation guide, especially for the pulley and cable install. Thanks in advance.

Rhonda Wideman:

I just purchased and put together the Marcy Regenerating Magnetic Elliptical ME-704. Is there any other way to make the console operational besides starting your workout. I would like to program my input, weight, height etc before I start my work out because that is hard to do while you are in motion. Also if you miss step or slow you lose everything & you are back to all zeros, is there any way to prevent that? Thank you. Rhonda

karen darling:

Trying to assemble the magnetic resistance upright bike ME-708. The upper tension cable wire is not long enough to slide the wire through the slot on the bracket. The fitting does not reach the top of the bracket. The tension has been released with the tension control.


Can the computer on the ME-109 be set to time and be held in that mode. It always starts in scam mode, hard to get to time only. That is all I want to see. Thank you


I would like the price for Right / Left butterfly attachment for Marcy – IMpex MWM-988.

Dennis Rosenberg:

Having trouble putting dumbbell rack together D B R 86
Front crossbars fit the rear ones don’t line up

carl sandstrom:

`Have only had my Marcy Upright exercise ME 708 for about a month. I definetly give it five stars. Best piece of exercise gear I have ever purchased. Kudos for the fine engineering making it very easy to assemble. A great purchase.

thomas j landwehr:

bought a elliptical exerciser MARCY model NS-40501, finally had time to put together and had an issue . part no:21/R One collar on the upper pivot point was the wrong one . it wouldn’t let you slide over onto the rod . all I need is that plastic collar that can let the 21/R Slide on the shaft. please help

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