Horizon Fitness Customer Support

Horizon Fitness Customer Support

Horizon Fitness promises to use knowledge and experience to create the kind of home exercise equipment that makes committing to a fitness program easier, so users can enjoy the benefits of exercise faster, along with all possible support.

Know in details about your suitable fitness machine, get service and also get repaired your Horizon Fitness equipment parts by calling or putting an email on the customer support department. Call on its toll free customer care number from Monday- Thursday, 7.00 am to 7.00 CST to know about the service provider on your area.

Contact Details

Head Office

Phone No : 855-396-2927
Website :

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Diane Ruschke
Diane Ruschke
January 5, 2021 7:05 pm

I have a new horizon fitness treadmill 7.0AT. I can’t connect it to Bluetooth so I can’t set any of my personal info for users. The speakers work but not the app for the users. I’ve called, Ives chatted and I can’t get any help and I’m very disturbed about the customer service of this product. Please contact me ASAP. What a waste this is not being able to use it properly.

Delores Markowsky
Delores Markowsky
March 2, 2021 5:29 am

My Case #1402727
what is the status of these repair parts, they were to arrive in your warehouse on 2/22. I have not received a notification when I could receive them, waiting patiently!!