ToughTrain
Bodygaurd Fitness Customer Support

Bodygaurd Fitness Customer Support

Bodygaurd fitness helps its users by a dedicated customer care team. If you have any kind of query relating to your Bodygaurd Fitness product's functionality, warranty, service, online help etc., you can call on its toll-free number. You can also call on this from Monday to Friday, 8 AM to 5 PM (ET) for placing your orders or for any online technical assistance.

Contact Details

Head Office

Address :9095, 25th Avenue
, St-Georges, QC, Canada, G6A 1A1
Phone No : (888) 407-3784 / (581) 825-0158
customerservice@bodyguardfitness.com
Website :https://www.bodyguardfitness.com

If you have any query or need technician visit at your home, you can also email any time. If you are facing some minor problems on your product you can recover by your own by following the instructions given in youtube.



Subscribe
Notify of
guest
15 Comments
Inline Feedbacks
View all comments
Brad Shelly
Brad Shelly
February 25, 2020 4:51 am

Hello, I purchased a Body Guard W-45 on 01/20/2020 from Fitness Super Store and it took over three weeks for delivery to me and I am now trying to get it registered for warranty.

John Nazzaro
John Nazzaro
October 27, 2020 1:01 pm

I love my BodyGuard T340 treadmill. Recently the maintenance warning light message came on my screen. I called a local service company who is certified with BodyGuard. They came out and cleaned it up, lubed it then reset the alert on the screen. Now after a week the message for maintenance on the surface is now necessary warning came back on. I was told the running belt needs to be changed. Before I order a new one, I just want to know if this will fix the problem or will the alert keep coming back on.
Thank you

pearlzucker
pearlzucker
February 2, 2021 5:13 am

An error message comes up on my bodygaurd treadmill. It says speed 12 error.

tammy
tammy
March 22, 2021 5:05 am

If I have a serial and part number can you give me the model

Dorthy Duguay
Dorthy Duguay
July 10, 2021 3:24 pm

Hi I have a older T500 Bodyguard treadmill and need to know if I should lubricate the running belt. I know some commercial treadmills have wax infused running belts and or decks and are maintenance free, doesn’t say in the service manual.

Richard Poulin
Richard Poulin
November 23, 2021 12:31 pm

Do you have the plan of the Bicycle R9X because under the seat a part is broken

Yogi Gumber
Yogi Gumber
April 12, 2022 4:25 am

I would like to get more information regarding the speed sensor. I love the treadmill, but it indicate that the speed sensor is faulty.

gilles nezcroche
gilles nezcroche
December 24, 2022 6:43 pm

I have T360 on the console monitor maintenance on surface is required but surface is clean is there a code to start the belt?

Jennifer findley
Jennifer findley
June 13, 2023 4:19 am

I just got a body gaurd t320 second hand. I keep getting error 12 and I’m trying to figure out where the optical disk is located so I can check and see if it needs cleaned. Could someone show me a diagram?

Joe
Joe
July 27, 2023 4:38 am

I have an older Bodyguard Cartier treadmill. I just replaced the belt. Where do I add the belt oil?

Sam Ullman
Sam Ullman
August 10, 2023 5:46 am

Dear Bodyguard Customer Service, First…. I LOVE my Bodyguard Quantum steppers! I have had my first one for over twenty five years! Secondly, I now own five Bodyguard steppers! It’s good to have backups! Three, please help me with finding replacement stepper cables! My younger daughter broke one cable a while ago, then the other daughter broke a cable on the other stepper machine! I have. Even trying to hunt down cables for both machines! I even looked in the UK! The cable ending was too big! Please let me know if you have any I may purchase from you… Read more »

Rianne
Rianne
August 28, 2023 6:28 am

I am getting a speed error 12 and I cannot fix it. How am I able to get help for this? I have tried the steps in the manual already.

Raoul Reese
Raoul Reese
August 30, 2023 5:02 am

I have a recumbent bicycle and the AC AC transformer works but is very hot and the case is falling off. Can I get a new one from you.

Geisha Paolucci
Geisha Paolucci
November 9, 2023 5:46 am

Looking for a lower board and a console for Body Guard T460XC serial number:2905820713

Dwayne Vosejpka
Dwayne Vosejpka
December 8, 2023 4:32 am

Where can I get questions answered about repair & service?
How come no one answers the telephone at Bodyguard Fitness?