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Tempo Fitness Customer Support

Tempo Fitness Customer Support

Tempo Fitness stands ready to provide the knowledge, equipment and support you need to enjoy a fuller, healthier lifestyle. Whether it's through its product registration program, troubleshooting service issues, offering manuals and catalogs, or simply giving you ideas on how to get the most out of your workout and Tempo equipment. If you have any kind of query, you can directly contact on its telephone number or by filling an enquiry form.

Contact Details

Phone : 866-99-TEMPO
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Jimmy Rogers
Jimmy Rogers
February 1, 2019 5:11 am

I’m looking for a safety key for my treadmill, it’s a tempo fitness 610T. I can’t seem to find anything online.

John D. Cameron
John D. Cameron
November 25, 2019 11:20 am

I am looking for a safety key for a Tempo model 611T which I purchased in 2010. Can you help?

Carol Louise PARKER
Carol Louise PARKER
November 30, 2019 7:07 pm

Need points for lubrication 612T

Doug Lucas
Doug Lucas
December 9, 2019 6:11 am

We have Tempo Treadmill model 632T and I have performed the Maintainance as described in the owner’s manual but after 30 mins of exercise I get an error message “E1”. (this happens during incline) Please advise.
Thank you,
Doug Lucas

donny
donny
Reply to  Doug Lucas
June 8, 2022 1:02 pm

I am having the same E-1 message but just walking on it then it slows then stops and get the e-1 message

Dean Hamm
Dean Hamm
December 11, 2019 5:17 am

I am looking to get a replacement control board for my 632T treadmill. Can you please direct me to who I could order this part from? Thanks.

Mike Taylor
Mike Taylor
January 17, 2020 5:14 pm

hi, my treadmill tempo fitness does not work rolling walking they stop ?? any idea why stop? please help me thank you

Catherine Cilia
Catherine Cilia
January 22, 2020 10:21 am

I’m looking for a power cord for a 620E elliptical. I lost it in a recent move.
Can I order one?
Catherine

john thompson
john thompson
February 13, 2020 4:43 am

I have a Tempo 610E and need an electrical cable. Where can I get one?
John

Adam
Adam
February 17, 2020 8:09 am

I have tempo 610T treadmill looking for safety stop which is set on dashboard has a rope for emergency please help me out to find it thx

Bob Mc Cormick
Bob Mc Cormick
February 20, 2020 5:03 am

I need a user manual for bike model 084 0190 6. Can’t figure out how to use the performance display.

Rick
Rick
March 26, 2020 12:03 pm

Looking for parts for my Tempo Recumbent exercise bike ( model# 084-0127-0)
I need the right side pedal crank.
Thanks
Rick

Jasbir
Jasbir
March 26, 2020 12:04 pm

Hi,I purchased 632t treadmill around 9 year ago, it has a motor warranty for 10 years . Motor is not working. What should I do.

Saqib
Saqib
April 6, 2020 3:25 am

My treadmill belt keeps moving to the right once I start runnning and then recenters by itself once I step off. Do I need to tighten or loosen the belt or is this something completely different. Any help would Be grately appreciated.

Shae
Shae
May 11, 2020 6:21 am

Hi I recently brought a tempo fitness,rower it the last one they had so it was floor stock and it didn’t come with a user manual as they lost it is there anyway I can get hold of ones.. thanks

Eranda
Eranda
July 30, 2020 6:14 pm

I have a tempo fitness 611T treadmill and the console has glitched, usually when I press the on button there is a beep and I can choose the setting but, now there is no beep and the console has just weird symbols in it (not actual numbers, just disconnected lines). Would you know of a fix?

Paul li
Paul li
August 17, 2020 7:27 am

I brought 610t unit years back. we start use it recently, after few weeks, the drive motor broke (the motor is not turning). I checked the motor nameplate and found it’s 1.25hp only, which it is different with the outside cover labeled as 2.25hp. Can you please advise why this happen? Should I order 1.25hp motor or 2.25hp motor for the replacement? Thanks

Rose Wald
Rose Wald
September 8, 2020 11:17 pm

Hi there. I am in need of appproximately six bolts and washers for my Tempo treadmill 611T… It is there a way of getting these parts if I send you a picture of the bolts that I need? I am located in Canada.
Thank you

Rose
Rose
September 28, 2020 10:36 am

I am looking for parts bolts and washers actually for my tempo 611T. Are you able to help me? Please and thank you.

Erling Braaten
Erling Braaten
November 29, 2020 2:57 pm

Where can I get a replacement safty key for Tempo 612T S/N 451? Thanks

Hassan Choker
Hassan Choker
December 17, 2020 6:30 pm

Hi,
I have bought your treadmill 622 T (1.5 CHP MOTOR) (250LB WEIGHT CAPACITY). I am wondering what lubricant oil I have to use in order to maintain it,.should it be silicone based ? And do you have any recommendations for that please?

Any special maintenance procedures to follow as well?

Thank you?

choke
choke
December 21, 2020 5:33 am

I have bought your treadmill 622 T (1.5 CHP MOTOR) (250LB WEIGHT CAPACITY). I am wondering what lubricant oil I have to use in order to maintain it,.should it be silicone based ? And do you have any recommendations for that please?
Any special maintenance procedures to follow as well?

CalWilson
CalWilson
December 23, 2020 7:55 am

My Tempo Treadmill quit working while I was using it. Is ther things I can Check to get it going?

Lori Kitten
Lori Kitten
January 1, 2021 4:44 am

I am checking on status of order. Been waiting for several months. If not already shipped or received in the next week, I need to look at canceling order and refunded. Also have trouble connecting with customer service by phone.

Ramona Willoughby
Ramona Willoughby
January 11, 2021 4:53 am

1.what kind of warranty does it have?
2. How long does it take to get once you order it?
3. How high of strength does your Wi-Fi need to be?
Can you order other accessories for it?
4. Are you running any specials on it now?
Thanks

James Chevers
James Chevers
January 11, 2021 4:56 am

Do you sell replacement leg covers for a tempo recumbent bkie

peter cicco
peter cicco
January 12, 2021 9:50 pm

i have a 620t model it only displays all 0000 across the board i cant reset it is there factory settings that i can reset and can you please tell me how

rob
rob
January 22, 2021 5:08 am

I am looking for a belt for t610 treadmill of tempo fitness. I think it is 170 J Carlisle VEE-Rip Belt

Jonathan
Jonathan
January 27, 2021 10:43 am

I would like to replace the lower right link arm of my tempo fitness 610E please.
How should I do it?
I am in Montreal, Canada.

Peter
Peter
February 12, 2021 5:10 am

am the owner of a Tempo recumbent bike Model 04SMAG888RTF.
The display computer no longer works. Where can I buy a new computer.?
Please advise.

Al
Al
February 17, 2021 8:18 pm

WHAT IS THE WARRANTY ON A TEMPO FITNESS 620T TREADMILL MOTOR.

Mutairu
Mutairu
February 21, 2021 7:55 pm

I’m looking for a safety key for my treadmill, it’s a tempo fitness 621T.

Kimberly
Kimberly
March 15, 2021 4:57 am

I recently purchased a tempo fitness treadmill 632t from a neighbour who did not have the original set up guide. Can I please get a set up guide? I cannot figure out how to attach the console to the arms.

Greg
Greg
March 17, 2021 5:01 am

Would like to return machine will not work keeps on buffing

Tammy MacMullin
Tammy MacMullin
April 5, 2021 2:25 pm

Hey, just wondering if it’s possible to purchase a motor for a Tempo 622T?

Joseph Raymundo
Joseph Raymundo
Reply to  Tammy MacMullin
April 13, 2021 1:39 pm

Looking for one too at a Lower price.. my technician gave me a qoute for a new motor $330+tax + 110 labor.

AMIT GOYAL
AMIT GOYAL
April 23, 2021 4:59 am

I am from nagpur. I require a person to assemble my tradi mill machine

Eluri eswarareddy
Eluri eswarareddy
June 24, 2021 9:37 am

Hai i am in guntur tempo r 940 costmarcar number

Shellby
Shellby
August 29, 2021 1:43 pm

I have a tempo exercise bike which is 4 months old, I went to exercise on it today and it keeps resetting the time etc every minute. Can someone please help me and advise me how this can be fixed? It would be very appreciated.

Sal
Sal
October 27, 2021 5:05 am

I have a tempo 621t treadmill and recently my motor stopped working. It says I have a 5 year motor warranty ? Any luck on getting it fixed

Patty Cook
Patty Cook
February 4, 2022 5:25 am

I have a Tempo Fitness treadmill and I have used it now for a few years and I love it! It has been great up until today, February 3rd 2022. My husband was using it today and running on it as we usually do and after about 45 mins into his run he started to smell something and looked down and flames were coming out of the treadmill. He was able to get the flames to go out but the intense burnt rubber smell now is pretty strong and we are very nervous to even turn it back on at… Read more »

Raymond
Raymond
April 10, 2022 5:28 am

I have 612T and sometime it runs so fast and then it will come back to the set speed.
How this problem can be rectified.

donny
donny
June 9, 2022 4:56 am

walking on treadmill everything working then belt slows down then stops then belt goes off completely and speed show a E-1. we have siliconed the belt and now belt will not move at all. model Tempo 622T

Karin
Karin
January 30, 2023 4:38 am

I have a Tempo 612T treadmill and after switching I get a E1 show up.I have lubricated the belt but problem still persists. Hope you can help

Cory
Cory
March 8, 2023 2:55 am

I have a treadmill 632T, with E1 error code. I serviced treadmill last week and the code went away. The code recently came back up. I was looking for parts as customer is very fond of treadmill and would like to keep it. Wondering about the price of the speed sensor and lower board

erika haasnoot
erika haasnoot
December 1, 2023 3:39 am

looking to claim warranty on my 612T motor