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Horizon Treadmills Problem and Troubleshooting

Horizon Fitness is one of the best fitness equipment producing industry that provides high-quality home exercise equipment. The company offers a variety of treadmills fitted with latest features and technologies to make your workouts enjoyable and result oriented. Horizon Treadmills are built for comfort and stability, with durable frames and special cushioning systems to match your workout requirements.

Horizon Fitness Treadmills Problems & Solutions

horizon  treadmill Belt

Running Belt Problem

In most cases,the belt extends from use, making it slip. This is an ordinary and normal alteration.

Solution-Verify that the unit is turned off and that the belt has is completely stopped. Now Adjust back roller bolts with the properly estimated Allen wrench, tightening both the left and right bolts. Try again to check for slipping. Repeat if the problems prevails. Over-tightening can cause problem so be cautious while you tight them.

Horizon Console Display

Console Display Problem

Many consumers of Horizon Fitness Treadmill have reported that their console have some problems after some time.

Solution-Actually the problem arises in the display of the console panel. For this Verify that the treadmill power cord is securely plugged into the wall outlet.Check if the red light is on, in this case Unplug treadmill from wall outlet. Wait 60 seconds, allowing lower board to discharge built up energy and also check pinches or crimps in the power cords. If power cord is damaged or the light is not on contact the retail shop from where you purchased.

Horizon Display Key

Keys on Console Panel Stops Functioning

Sometimes these problems arises it can be due to dust or some loose wiring.

Solution-Unplug the treadmill from the wall outlet and firmly massage over all keys in a circular motion using your fingers or a soft cloth. Now Plug in the treadmill and recheck the console keys.

Horizon Treadmill Heart Rate Monitor

Problem In Heart Rate Monitor

Heart Rate Monitor by and large shows wrong readings because of Static power that is produced while you run on the treadmill.

Solution-Contact heart rate grips are not planned for consistent perusing. Instead hold it for 10-20 seconds on end for an exact reading. Before checking beat, stop walking over it and step on the side rails and than put ur hands on the checker. Try gripping the handlebar heart rate contacts over the top, with your thumb by your forefinger.

Some Famous Top Selling Horizon Treadmills


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Tyler Beveridge
Tyler Beveridge
April 1, 2020 6:36 pm

What size is the Allen wrench for treadmill 5.3?! I need to lube the belt, thanks

Tonya
Tonya
July 14, 2020 7:18 am

Just purchased a horizon treadmill and Inhave run into two problems . 1) when attempting to fold the treadmill for storage the foot latch that is supposed to secure it does not engage so treadmill can’t be folded and 2) the treadmill will not incline, you can hear the incline motor attempting to incline only the treadmill doesn’t move. Help !?

Sean Campbell
Sean Campbell
July 17, 2020 5:14 pm

The “Lube Belt” keeps coming on on my treadmilll. I lube it and about ten miles later it comes on again. I have lubed it 3 times and still keeps coming on so i believe something else is wrong. Perhaps the belt is improperly adjusted? Looking for suggestions

Mojic
Mojic
Reply to  Sean Campbell
August 11, 2021 3:02 am

Model of your equipment and how you prescribed it

Pramechand Sookraj
Pramechand Sookraj
October 21, 2020 7:10 am

On the display screen lube belt will not come off what can I do to troubleshoot it

Mojic
Mojic
Reply to  Pramechand Sookraj
August 11, 2021 3:01 am

Also only belt lubrication appears and tried to reset but nothing happens

Leslie Misiti
Leslie Misiti
December 23, 2020 2:24 pm

New Horizon T101…purchased about 3 weeks ago….stops after about one mile…15-20 minutes.

Raindrop143
Raindrop143
Reply to  Leslie Misiti
March 23, 2021 3:30 pm

Same issue over and over. I follow everything in the manual or what you tubers suggest. I’m starting to think i bought a total piece of junk!!!

jburl
jburl
Reply to  Raindrop143
June 22, 2022 3:33 pm

yes i have same issue with model and less than 250 hours on it….had it happen earlier service never properly repaired and now they are saying out of warranty but will gladly schedule a paid service call!

mneaves
mneaves
January 25, 2021 6:00 am

start button wont work on my machine, powers up fine but start button is dead

mvardalos
mvardalos
February 24, 2021 5:30 am

The console just has lines instead of zeros. Tries unplugging, turning on/off, pressing and holding the stop button for 3 seconds. But the lines just stay there and the treadmill doesn’t start.

Cynthia Townsend
Cynthia Townsend
Reply to  mvardalos
July 24, 2021 6:15 pm

I have this issue too. What is the solution?

Amy Dunmyre
Amy Dunmyre
March 24, 2021 5:54 am

My Verizon t101 i bought on December 23rd 2020 constantly shuts down while in use. I looked at the manual and followed all fixing suggestions i could find. This is really frustrating

Bill Telford
Bill Telford
Reply to  Amy Dunmyre
January 24, 2022 12:48 pm

Same problem shuts down after 15-20 minutes

jill bienkowski
jill bienkowski
April 13, 2021 8:21 am

I used my treadmill for the 1st time. On speed 1.5. The treadmill stopped abruptly, made a thumping sound than when the sound stopped I hit start and it went again. It did this 3 times before I gave up

Tara
Tara
April 18, 2021 12:05 am

I’ve only had this Horizon T101 treadmill for 2 months, and first it would not start, and later it would speed up suddenly to maximum speed, causing us to jump from the treadmill, or fall off of it. This has been a nightmare!!! Purchased it from Dick’s Sporting Goods and they wash their hands of problems when you walk out of the door. They contract out for delivery, maintenance and repair, so you’ re stuck with Select Express & Logistics — one person whose schedule is always full

Dan
Dan
Reply to  Tara
February 11, 2022 2:46 pm

I have the same issue in regards to speed increasing.

Scott
Scott
July 7, 2021 1:22 pm

Heart monitor gives reading on start up and won’t leave with incorrect readings.

kate
kate
July 24, 2021 7:26 pm

i just bought a horizon fitness elite t7 and the machines console will sometimes make the belt randomly stop and sometimes the buttons will not work

jay
jay
February 27, 2022 8:48 pm

Horizon 7.8 AT will not allow me to select a user and proceed to use treadmill. The display is on and the buttons will beep when pressed but nothing will select. I took the console and motor covers off. All connections are connected. I removed all dust and build up. I’ve unplugged for over a minute, removed safety key. Not sure what else to try. I’ve searched the web but have found nothing related to my issue. Anyone have any ideas?

Jennifer
Jennifer
Reply to  jay
June 14, 2022 4:47 pm

We’re you able to solve the problem?? Mine is doing the same thing.

Evey
Evey
October 11, 2022 3:27 am

Bought the horizon treadmill t303. Went dead a day after the warranty was up for repairs. The console would go off (all lights, everything went dead) the treadmill would turn off. This would happen after about 15-20 mins. Didn’t matter how much lubricant I put under the belt. Eventually it completely died. Hired a treadmill repair tech. Apparently the top console went. After that was replaced the belt started vibrating and fluff was everywhere. The motor and belt were both shot as well. This only after a year of use. After almost spending $700 on repairs (parts were still covered,… Read more »

Austin Gooch
Austin Gooch
October 26, 2022 4:17 am

My Horizon 7.8AT is stuck on the “select user” screen. Ive tried unplugging for 60 seconds, wiping down keys and resetting circuit.

Joseph
Joseph
January 22, 2024 6:22 am

Just purchased the cst3.5 treadmill from a friend. Plugged it I have power, display works input works but when I push start, nothing happens